Can I turn off fallback transactions on my Genius device?

Yes. You can turn off fallback transactions on your Genius device. For more information, contact our Customer Support Team at (1) (888) 249-3220.

Note: If you turn off fallback transactions, and your Genius device is unable to read a customer's EMV card, the customer needs to choose another form of payment to complete the transaction.

Modified on: Tue, 6 Nov, 2018 at 8:18 AM