You can contact our Customer Support Team using the Payments Portal. We respond by phone or email.
To contact us:
- From the top-right of the Payments Portal, click your user name.
- From the drop‑down menu, click Contact Us.
- Contact Us
- Enter your question:
- From the Topic drop‑down menu, select the topic that best describes your issue. The topic you select helps us to respond more effectively.
- In the Message field, describe your issue. You can write up to 2000 words.
- Confirm your Contact Information is correct:
- First Name
- Last Name
- Email Address
- (Optional) Phone Number
- Use the option buttons to select your Preferred Contact Method.
- Click Send Email.
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