How do I view the Sales Overview for multiple locations?

When you have a multi-merchant account, the Sales Overview displays a summary of the total sales, pre-authorizations, and refunds across all your stores.

The Sales Overview screen with call outs for the features on the page.Sales Overview

On the Sales Overview page you can:

  • Refresh your overview
  • Sign out
  • Search for a merchant location
  • Filter the number of merchants shown
  • Use navigation tools to view more merchants

Refreshing your overview

To refresh the Sales Overview:

  • From the toolbar, click Overview.

Signing out

To sign out of multi-merchant mode:

  1. From the toolbar, click your user name.
  2. From the drop-down menu, click Sign Out.

Search for a merchant location

To search for a merchant location:

  1. Type the merchant name or user name associated with the merchant location in the Find Merchants field.
  2. Click Search.
Note: We must add a merchant location to your multi-merchant account before you can search for it or view it. We add merchant locations to your account during registration. If you want to add merchant locations, contact our Customer Support Team.

Filter the number of merchants shown

To filter the number of merchants the Sales Overview displays:

  1. Click the Merchants Per PageĀ drop-down menu.
  2. Select the number of merchants you want to view.

Use the navigation tools

To navigate multiple pages of merchants:

  • To view a specific page, click its corresponding number.
  • To view the next page, click Next.
  • To view the first page, click << or >>.

Administrative access to your stores

Your multi-merchant account gives you administrative access to all your merchant locations. This allows you to:

  • Run card sales, pre-authorizations, and refunds for any location
  • View reports for any location
  • Create and manage users for any location

To select a merchant location:

  • Click the merchant location.

Modified on: Thu, 21 Feb, 2019 at 8:27 AM