To check the balance on a gift card:
- On the toolbar, click Virtual Terminal.
- From the side menu, click Balance Inquiry.
- Enter the Card Information:
- Type the Card Number.
- (Optional) Use the month and year drop-down menus to select the Expiration Date.
- Type of the Order Information:
- (Optional) Customer ID
- (Optional) Invoice Number
- Click Get Balance. The Payments Portal shows you the balance on the gift card. The Balance Inquiry also displays the Expiration Date of the gift card.
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