How do I check a gift card's balance?

To check the balance on a gift card:

  1. On the toolbar, click Virtual Terminal.
  2. From the side menu, click Balance Inquiry.
  3. Enter the Card Information:
    1. Type the Card Number.
    2. (Optional) Use the month and year drop-down menus to select the Expiration Date.
  4. Type of the Order Information:
    1. (Optional) Customer ID
    2. (Optional) Invoice Number
  5. Click Get Balance. The Payments Portal shows you the balance on the gift card. The Balance Inquiry also displays the Expiration DateĀ of the gift card.
    The Balance Inquiry screen.

Modified on: Thu, 21 Feb, 2019 at 8:24 AM