My funds are withheld, when will I receive them?

We may withhold funds in certain scenarios, for example:

  • Fraud protection
  • Backup withholding

Fraud protection

We may withhold funds to help protect you from fraud, for example:

  • If the batches are the first batches settled on a new account
  • If there are transactions that are unusually high in value

We can withhold funds by either delaying a batch or by diverting the funds into a non-interest-bearing escrow account.

Note: You need to provide an invoice to confirm transactions that are unusually high in value.

When we release your funds, you can expect to receive them in your bank account in the following time frames:

  • Delayed batches: Within your normal funding time frame
  • Diverted funds: Within five business days

Backup withholding

The Internal Revenue Service (IRS) places a backup withholding tax on your funds when the information you have given us does not match their records. This means you are not paying the correct tax on your income. 

Modified on: Tue, 13 Nov, 2018 at 3:52 AM