I have forgotten my user name for the Payments Portal. What do I do?

If you have forgotten your user name, we can email your user name to you. To do this:

  1. Open your web browser.
  2. In the address bar, type https://tsys.accessaccountdetails.com/sign-in/.
  3. Press Return.
  4. Click Forgot your username/password?
  5. Forgot your username/password
  6. Click Can’t remember your user name?
  7. Can't remember your user name?
  8. In the Email Address field, type the email address connected to your account.
  9. Click Recover Account.

Modified on: Mon, 7 Jan, 2019 at 8:08 AM