Can I use my Genius device to refund transactions?

Yes. To refund a transaction using your Genius device:

Step 1. Use your POS to refund the transaction.

Step 2. When Genius prompts for a card, ask your customer to use the Genius device to tap, swipe, or insert their card.

Note: You cannot use your Genius device to search for and display the details of the original transaction. You must manually enter the amount to refund to your customer’s card.

Modified on: Fri, 21 Jun, 2019 at 9:38 AM