How do tips work with EMV transactions?

On the Genius device

If you have the Tip feature turned on, your Genius device prompts the customer to enter a tip amount before it sends the authorization request to the processors. Because Genius sends the sale and tip in a single transaction it means:

  • You do not need to make an adjustment after the authorization
  • Tip acceptance is not limited to certain merchant types
  • There is no difference between EMV and magstripe transactions

Contact your sales representative if you are interested in adding the Tip feature to your Genius device.

Note: Not all of our POS partners support the Tip feature.

Without a Genius device

  • Only certain merchant types may add a tip to a transaction after it has been authorized, for example:
    • Bars
    • Restaurants
    • Taxis
    • Salons
  • There are limits to the tip amount that you can add to a transaction.
Note: Transactions that do not meet the requirements for tip adjustments may be downgraded or lose chargeback disputes.

Modified on: Mon, 12 Nov, 2018 at 6:47 AM