My Genius device does not turn on, what do I do?

Follow the steps in the flowchart to diagnose the issue with your Genius device. You can also contact our Genius Support Team.

Flowchart with steps to fix a Genius device if it doesn't turn on.Flowchart: What to do when your Genius device won't turn on

Modified on: Thu, 21 Feb, 2019 at 10:35 AM