A chargeback is when a customer or issuing bank disputes one of your transactions. For example, if a customer has a transaction they do not recognize, they can contact their bank to dispute the transaction. When the issuing bank issues a chargeback, the transaction amount is deducted from your account while it investigates the chargeback.
If you have any questions about chargebacks, call the First Data Chargeback Team.
Did you find it helpful?Send feedback