"No Internet Connection" displays in the IP address field of the Administration page when your Genius device has not been assigned an IP address.
To resolve the issue:
- Check your device's network cables are correctly connected.
- Confirm your Genius device is configured for your network.
- Disconnect your Genius device from your router.
- Turn Off your router.
- Turn On your router.
- Reconnect your Genius device.
If you still have no internet connection, contact our Genius Support Team.
Note: If your network issues only static IP addresses, you need to manually set a static IP address on your Genius device.
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