"No Internet Connection" displays in the IP address field of the Administration page when your Genius device has not been assigned an IP address.
You can manually assign a static IP address to your Genius device or use a DHCP server to issue a dynamic IP address.
To resolve the issue:
- Check your device's network cables are correctly connected.
- Confirm your Genius device is configured for your network.
- Disconnect your Genius device from your router.
- Turn Off your router.
- Turn On your router.
- Reconnect your Genius device.
If you still have no internet connection, contact our Customer Support Team.
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