Online Solutions

Partner Portal

What is the Partner Portal?
The Partner Portal is an online tool that you can use to create new business leads and view your residuals. Using the Partner Portal, you can: Create new ...
Tue, 6 Nov, 2018 at 9:51 AM
How do I sign in to the Partner Portal?
To sign in to the Partner Portal: Open your web browser. In the address bar, type https://tsys.accessaccountdetails.com/sign-in/. Press Return. Type yo...
Thu, 6 Dec, 2018 at 6:31 AM
How do I change my password for the Partner Portal?
From the top-right of the Partner Portal, click your user name. From the drop-down menu, click Change Password. Type your Current Password. Type your Ne...
Tue, 6 Nov, 2018 at 9:54 AM
How do I reset my password for the Partner Portal?
If you forget your password, use the sign-in page to reset it. To reset your password: Open your web browser. In the address bar, type https://tsys.acces...
Thu, 6 Dec, 2018 at 6:32 AM
I have forgotten my user name for the Partner Portal. What do I do?
If you forget your user name, we can email it to you. To do this: Open your web browser. In the address bar, type https://tsys.accessaccountdetails.com/s...
Thu, 6 Dec, 2018 at 6:34 AM
How do I sign out of the Partner Portal?
From the top-right of the Partner Portal, click your user name. From the drop-down menu, click Sign Out.
Wed, 7 Nov, 2018 at 5:55 AM
Is there a user guide for the Partner Portal that I can download?
Yes. We provide a user guide for the Partner Portal. The guide is in PDF format; to view it you need a PDF viewer such as Adobe Acrobat Reader. Partner Por...
Mon, 7 Jan, 2019 at 7:55 AM
Who do I contact if I need help with using the Partner Portal?
If you have any questions about using the Partner Portal, contact our Partner Support Team.
Wed, 30 Jan, 2019 at 8:17 AM
How do I add a new lead?
To add a new lead: On the side menu, click + New Lead. Type the following Contact Information: First Name Last Name (Optional) Phone Email Type th...
Wed, 7 Nov, 2018 at 6:14 AM
How do I view my leads?
On the side menu, click Leads. Leads Note: We update a lead's status during boarding, which the Partner Portal displays. Viewing the contact inform...
Thu, 21 Feb, 2019 at 11:30 AM
What is in my residual reports?
When we board one of your leads, we report their account activity as part of your residuals. The residual report includes: The merchant's details The...
Wed, 7 Nov, 2018 at 6:19 AM
How do I download my residuals?
To download a copy of your residuals: On the side menu, click Residuals. From the drop-down menus, select the month and year of the report you want to do...
Thu, 21 Feb, 2019 at 11:32 AM